Online Registrations for City Programs

The move to digital platforms for service delivery and program registration presents an opportunity for efficiency and a measure of access for the community. The growing use of mobile devices changes the way we engage and register for programs and services. This indicator is a measure of the number of Parks, Recreation and Culture management system (PRCMS) program registrations initiated online as a percentage of the total PRCMS program registrations initiated each year. The City expects to see an upward trend as mobile device adoption also increases across the region, but recognizes the preference for in-person registration for many program participants.

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Data and Resources

Details

First Published Date January 29, 2020
Data Update Frequency Yearly

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